How to Fix Incoming Calling Not Showing on Android Screen Issue

If you are an Android user then you must have been used to different kinds of issues and bugs with your phone. And you must have faced display or call issues while incoming calls. This means when someone calls you, you can not see the calling screen but you are hearing the calling ringing sound. So, today in this article I am going to share with you some methods of how to fix incoming calling not showing on the Android screen issue.

More than 70 percent of global smartphone users are using Android. This number is huge and Android developers have to manage too many things at the same time.

All smartphone complaints, processors, and sensor-making companies always try to provide a better experience.

But sometimes intentionally or accidentally some settings get changed and users are facing some bad experiences with their smartphones.

So, there are a lot of users who are facing calling issues on their phones. So, if you are also facing this problem, then please read this article.

I am going to share a different type of calling screen issue which users are facing and then we will discuss how to fix incoming calling not showing on the Android screen issue.

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Some type of Screen Issue While Incoming Call

1. While Screen Lock
2. While Another Call
3. Truecaller Call
4. Incoming Call notification is there but the call is not Coming

So, these are some kind of screen issues that users are facing when they receive a phone call. And you must be facing one of them. So, let’s jump into the methods to fix incoming calling not showing on the Android screen issue.


1. Restart the Phone:

Ok! now we all can agree that restarting the phone can solve our day-to-day problems in few times. Restarting is the very first thing that you should do, whenever you have problems like this.

A fresh restart can fix most of the temporary errors and bugs in your phone. That can fix the calling screen issue.

2. Clear all Cache & Data:

Any kind of task that you perform on your phone is stored as a memory to remind you later and to speed up the loading speed while you do it for a second time.

And this memory or storage is called cache memory or cache data. And this also stores the error memories or false files also.

So, you just have to clear all the cache memory and cache data too. To delete the cache and data, follow these steps:

  • Open the Settings app on your Phone
  • Tap on Apps and management or App info
  • On that page, tap on the Phone dialer app
  • Now tap on Storage usage
  • Then, tap on Clear Cache first
  • Then check if the problem has been fixed or not
  • If not, then tap on Clear data
  • (Note: It will delete all the dial history and contacts too)

And this method can fix incoming calling not showing on the Android screen issue.

3. Individual Blocking:

Sometimes you block someone accidentally, then they try to call you and you get the notification that someone is trying to call you, but you don’t get the call.

So, that can be the reason that the calling screen is not appearing. Because you are not getting the call properly. So, please unblock that person if that was an accident.

4. DND mode on your Phone:

Fix Incoming Calling Not Showing on Android Screen Issue

DND mode is also a reason why you are not receiving the call. So basically DND mode is Do Not Disturb mode. This option disable / blocks all the notifications on your phone.

And because of that, you can not see the calling screen, even if you couldn’t receive the call. But, if you have allowed some apps to push notifications then, it will give you notifications.

So, you just have to disable this mode and restart your phone once. And then see if the issue is still there or not. I hope this will work.

5. Give the Special App Access:

As I already maintained above that, if any setting gets stopped or disabled for some reason then the app starts behaving not well. It’s not working well.

And any app on our phone needs permission to work properly. Well, special app access provides better access to any app to work well. So, you have to allow the special app access to your phone app.

Follow these steps to give access, if you have not yet:

  • Open the settings app on your phone
  • Open the search bar and search for “Special app access”
  • Tap on Display over other apps
  • Now tap on the phone app
  • And then, tap on “Allow display over other apps”
  • Done.

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6. Enable Call Notification:

Notifications are the main factor of any phone and this is also the main culprit of this issue also. If you are not receiving the calling screen, then most probably the notification permission has not been given or disabled somehow.

So, please enable notifications on your phone. To enable the notifications permission, follow these steps:

  • On the home screen, tap and hold the Phone (contact) app
  • Then, tap on App info
  • Now tap on notification and permissions too
  • Allow all notifications and give permission to the app
  • Done.

7. Restart the Preference:

Some permission or given Preferences are overlapping sometimes. Preferences given over the phone service also lead to this issue. And that’s why incoming calls not showing on your screen.

So, you have to reset the app Preferences to the default setting. And then this issue will get fixed. To reset the app Preferences, follow these steps:

  • Open the setting app on your phone
  • Tap on all apps or search for “apps”
  • Then, tap on manage apps
  • On that page, tap on 3-dots in the top right corner
  • Now, on those options, select the app Preferences option
  • Then, tap on reset app on the pop-up window
  • Done.

And this method will help you to fix incoming calling not showing on the Android screen issue.

8. Disable Truecaller App:

Fix Incoming Calling Not Showing on Android Screen Issue

Truecaller could be the reason for this issue. however, this app is best to identify anyone and notifying about spam calls and many more features.

But, if you have set the caller and contact to Truecaller app from your default app, this may create issues.

This calling screen problem can be seen when the network connection is not that good. So, if you have also sated the caller app to Truecaller, then please reset it to default.

9. Use Google Dialer and Google Phone App:

If the issue is still there then, you should replace your dialer and contact with a genuine app and trusted app. And you have one of the better options is Google dialer/phone app.

And set that app as a default user. But, if your phone already has Google products with the Google phone app, then update it.

10. Update Calling and contact Apps & Phones:

If after doing all this the issue is still there then you have the last option left, and that is updating the phone/dialer app and your phone too.

That means you have to update the software version of your phone if it’s available and the security version too.

Maybe the old version is creating the issue and the new version can fix this. To update the app, follow these steps:

  • Open Google Play Store on your Phone
  • Then, tap on the profile icon which is in the (right upper side corner)
  • Then, tap on Manage apps and device
  • On that page, tap on the update Available option
  • Then, select the Dialer / Contact / Phone app
  • Now, update the app
  • Done.

Now software update, Software updates can fix this issue. Because of some reasons may some features get turned off or changed. And it causes privacy and security issues also.

But update the android version and security patch version to keep your phone secure and safe. So please update all the apps and monthly android versions.

But before updating the phone you have to keep something in your mind. And they are:

  • Your phone should have more than 40 percent charge
  • Your phone should have 2X storage space than the updated size (Recommended)
  • The phone must be connected to WIFI or mobile.

And updating the phone can fix incoming calling not showing on the Android screen issue.


So, these are some methods to fix incoming calling not showing on the Android screen issue. The methods which are given above are easy, genuine, and practical But, if you are still having the same problem, then you should visit the nearest service center of your smartphone brand. And these kinds of issues are common and easy to solve, just need some right methods.


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